My Dehumidifier is not decreasing the humidity % of my roomUpdated 10 months ago

If your Dehumidifier is running but not decreasing the humidity percentage in your room, please check the following:

1. Set the Correct Humidity Level:

   • Make sure the Dehumidifier is set to a target humidity level that is lower than the current room humidity. If the set level is too high, the Dehumidifier may not activate.

2. Verify Proper Sizing:

   • Ensure that the Dehumidifier is properly sized for the room's dimensions and humidity levels. An undersized product may not be able to effectively reduce humidity.

3. Check for Airflow Obstructions:

   • Ensure there are no obstructions around the Dehumidifier, including furniture or curtains, which can impede airflow and reduce the unit's effectiveness.

4. Clean the Air Filter:

   • A dirty or clogged air filter can hinder the Dehumidifier's performance. Check the filter and clean or replace it according to the instruction manual.

5. Check for Ice built-up:

   • If the room temperature is very low, the evaporator coils in the Dehumidifier may freeze, preventing moisture removal. Turn off the unit and allow it to thaw if ice has formed.

6. Position the Dehumidifier Properly:

   • Place the Dehumidifier in an area with high humidity levels, such as a basement or a bathroom. If it's in a relatively dry room, it may not have much moisture to remove.

7. Run the Product Continuously:

   • It may take some time for the Dehumidifier to bring down the humidity level, especially if the room's relative humidity is only slightly above the set level. Allow the unit to run continuously for a while to see if it gradually lowers the humidity.

If these steps don't resolve your issue, please contact us through our Contact Form.