đ RETURNS & REFUNDS
Learn about our returns and refunds process
I've changed my mind, I'd like to return my order
We really hope you like your purchase from Pro Breeze however, in the event you do wish to make a return, simply follow the below instructions. Please be aware, we do not accept the return of used items. In order to initiate your return, please notif
Can I return my order in person?
We donât have physical stores, so all returns are processed directly through our warehouse. Unfortunately, weâre unable to accept in-person returns at this time. For full details on how to return your order, Â please click here.
I've sent back my return, but havenât received my refund
If youâve returned your order but havenât yet received your refund, please send us a photo of your return receipt. Our Customer Care Team will verify that your order has been received in good condition, and once confirmed, your refund will be process
Can you refund me using another payment method?
Refunds can only be issued to the original payment method used when placing your order.
When will I receive my refund?
After your return has been inspected and approved, your refund will be issued to the original payment method (credit/debit card or PayPal). Please allow up to 5 working days for the funds to appear in your account.