Black Friday Weekend delivery update
Due to an exceptionally busy period, we’re experiencing a higher than normal volume of orders and your order may take a little longer to get to you. For any orders placed over the Black Friday weekend, your order will be delivered from Thursday 1st December onwards.
All orders sent within the United Kingdom come with FREE DELIVERY within 2 working days.
The delivery couriers we use are DPD, Yodel and Amazon shipping. When you receive a dispatch notification, your order will be delivered the next working day.
If your order is delivered via DPD, you will receive an SMS & Email highlighting your allocated 1-hour delivery slot.
Follow the link within the Email or SMS to action the following changes to your delivery:
- Change your delivery day
- Leave your item in a safe place
- Deliver your item to your neighbour
Please note, we are not able to change the courier, once it has been allocated to your order.
If you have any questions regarding our delivery service, please email us email@example.com
We always endeavour to deliver your order on time however, there may be factors outside our control such as adverse weather, or severe road network issues which may delay your order. We politely point out that in such circumstances, we do not take responsibility for any impact such delays may have.
All orders sent within Europe come with FREE STANDARD DELIVERY. Your delivery time will vary depending on the shipping location.
Please allow the following number of working days for your order to arrive.
3-5 days: Belgium, France, Germany, Austria, Luxembourg, the Netherlands, Spain, Italy
5-7 days: Austria, Denmark, Latvia, Lithuania
7-10 days: Portugal, Romania, Slovakia, Slovenia, Sweden, Ireland, Hungary, Estonia, Czech Republic, Croatia
7-14 days: Bulgaria, Greece
If you have any questions regarding our delivery service, contact our Customer Care Team with your order number.